Van’s story began on October 15, 1930, when Gerritt Vanderstelt and his son Henry opened Van’s full-service gas station at 1087 W. Laketon Avenue in Muskegon. Their franchise would eventually expand to nine locations. Henry Vanderstelt took over the company after his father’s passing and in 1969 opened the first car wash on Sherman. In 1979, Henry retired and his sons, Gary and John, took over the reins of the family business, which included a car wash and gas station on Sherman Boulevard. In 1987, Gary decided to retire from the business and sold the original location on Laketon Avenue, while his brother John continued to own and operate the full-service Sherman location. Two of their sons, Mike and Jerry, remained as the co-owners and operators of the company. Today, the family legacy continues under current owner, Jerry Vanderstelt.
Personalized Customer Care
According to Jerry Vanderstelt, having a friendly and knowledgeable staff onsite is what separates Van’s from so many other car washes. “Each customer deserves special treatment. It makes the experience more personalized to have smiling workers on hand. If there is ever a question or concern there is always someone available to take care of the situation.” Jerry believes that what has made Van’s successful for so long is their standing commitment to customer service. “We do what we say we are going to do, and we take care of our customers.”
Top Tier Oil Change Service
Van’s uses quality Quaker State® Oil in their lube shops, offers a free car wash with every oil change, and sends out a notice and coupon for the customer’s three-month oil change reminder. The Vanderstelts currently operate eight locations in Muskegon and Newaygo counties.